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Electro Rent Europe's Customer Care Center

Electro Rent Europe wants every aspect of working with us to be easy and efficient for you. This part of our website gives you instant, 24/7 access to technical support, equipment returns and billing questions.

Technical Support

Are you having a problem with the test and measurement equipment?

Online or on the phone, Electro Rent Europe has certified technicians on hand to help resolve technical issues. Please contact our technical support staff via your local telephone number listed below or via email.

        Email Europe:  support.eu@electrorent.com
        Email United Kingdom:  support.uk@electrorent.com
        Email Middle East & Africa:  support.mea@electrorent.com


When you tell us the problem, it's helpful for us to have the equipment manufacturer's name, the model and the Electro Rent Europe asset number (look for a white tag on the item).

The asset number tells us the exact configuration of your unit.

Equipment Returns

To return equipment, please contact us and ask for a reference number so we can match your equipment to your account. Our contact details and shipping address are listed below.

Please check to ensure you are returning all accessories, manuals and any software provided with your equipment. This will ensure you will not be charged for any missing items.

If possible, please have the item's asset number on hand when you call. If it's not available, we can always find your records using our Electro Rent Europe order number or your purchase order number.

Billing Questions

If you have any question about your invoice, contact us via your local telephone number listed below or via email.

If you can provide us the asset number(s), our Electro Rent Europe order number or your purchase order number, we can serve you most efficiently.

Thank you for being an Electro Rent Europe customer! We value your business and your input. If you have suggestions regarding how we can improve our service, please email us here with your ideas.

Contact Data

Shipping Address
Electro Rent Europe NV
Intercity Business Park
Generaal de Wittelaan 9/18
B-2800 Mechelen
Belgium

Toll Free Number
00800 1234 40 40

General Phone Number
+32 15 74 08 00

Local Phone Numbers
015 74 08 00 - BE
069 22 22 34 15 - DE
091 76 99 677 - ES
01 70 37 55 20 - FR
015 26 94 64 - IE
06 833 60 562 - IT
020 794 63 68 - NL
0850 510 050 - SWE
0845 077 29 00 - UK